Instructions for cancellation & Cancellation form

Consumers, i.e. any individual acting for purposes which are wholly or mainly outside
those individual’s trade, business, craft or profession, are entitled to cancel any contract on
the following conditions:

A. Instructions for cancellation

Right to cancel

You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a
third party other than the carrier and indicated by you acquires, physical possession of the
goods.

To exercise the right to cancel, you must inform us (Melanie Mielke, Voodoo Dust,
Auenstr. 9, 99089 Erfurt, Deutschland, Tel.: 03612623009, E-Mail: info@voodoodust.de)
of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax
or e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication
concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you,
including the costs of delivery (except for the supplementary costs arising if you choose a
type of delivery other than the least expensive type of standard delivery offered by us)
without undue delay and not later than fourteen days after the day on which we are
informed about your decision to cancel this contract. We may make a deduction from the
reimbursement for loss in value of any goods supplied, if the loss is the result of
unnecessary handling by you. We will make the reimbursement using the same means of
payment as you used for the initial transaction, unless you have expressly agreed
otherwise. In any event, you will not incur any fees as a result of the reimbursement. We
may withhold reimbursement until we have received the goods back or you have supplied
evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any
event not later than fourteen days from the day on which you communicate your
cancellation from this contract to us. The deadline is met if you send back the goods
before the period of 14 days has expired.
You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling
other than what is necessary to establish the nature, characteristics and functioning of the
goods.

Exclusion and/or premature expiration of the right to cancel

The right to cancel is excluded for contracts for the supply of goods that are made to the
consumer’s specifications or are clearly personalized. The right of revocation is excluded
for individualized items, since the personal creation of the piece of jewelery with the aid
of the configurator system, for example, allows only a custom-made production. The thus
ordered, desired specification of jewelry excludes a return consistently.
The right to cancel does not apply for consumers who, at the time of concluding the
contract, are not nationals of a member state of the European Union and whose exlusive
residence and address of delivery are located outside of the European Union.

General information

1) Please prevent damage to and contamination of the goods. Please return the goods, if
possible, in the original packaging with all accessories and all packaging components. If
necessary, please use protective outer packaging. If you are no longer in possession of the
original packaging, please use suitable packaging providing adequate protection against
potential transport damage.

2) Please do not return the goods freight forward.

 

B. Cancellation form

If you want to revoke the contract, then please fill out this form and
send it back: